Your friendly tech neighbor in Sedona.
Patient, in-home and over-the-phone help with your phone, computer, TV, and Wi-Fi — with real protection from the scams that target older adults. No judgment. No jargon. Just help.
The help line answers 24/7 — for hands-on help, Thomas comes to you.
PLAIN
ENGLISH
If it plugs in or connects, I've got you.
- Smartphones & tablets — iPhone, iPad, Android
- Computers — Windows & Mac
- Wi-Fi & internet trouble
- Smart TVs & streaming — Netflix, YouTube & more
- Printers, email & passwords
- Photos & backups
- Video calls with family
- Hearing-aid & Bluetooth pairing
- Cutting down robocalls & spam
- Anything that "just stopped working"
Spot the tricks before they cost you.
The fake "virus" pop-ups. The "IRS" calls demanding gift cards. The "tech support" that asks for remote access. I teach you to recognize every one of them in plain English — and you can text me anything suspicious, any time, before you click or pay.
My promise: I will never ask for your passwords or banking details, and I will never tell you to give anyone remote access to your device.
📍 It happened right here in Sedona.
A Sedona neighbor in her 90s was on her way to hand her banking information to a scammer — until her Uber driver, a retired police officer, spotted the signs and stopped it. "I think the good Lord sent him there," she said. That's what neighbors do — and it's exactly why this line exists. Read the story (FOX 10) →
Remember: your bank will never send a courier for your cards, and no real helper demands secrecy.
One visit, or a buddy all year.
Single visit
$95 first hour, in your homeNo surprises, no upsells. I come to you, we fix it together, and I explain it so it sticks.
Book a visitTech Buddy Membership
$49/mo no contract · cancel anytime- ☎️ Unlimited friendly help by text or phone (fair use)
- ⚡ Priority — members go to the front of the line
- 🏠 One in-home check-up each quarter
- 💵 Member rate on extra visits — $75 instead of $95
- 🛡️ Scam & safety checks any time
Give Mom or Dad peace of mind.
Live far away and worry about your parents and technology — or the scams aimed at them? A gift membership means a patient local person they can always reach. Prepaid, one-time — no surprise charges on anyone's card, ever.
Every gift includes a printable gift certificate with your personal note — and I personally call your parent to welcome them within two days, so the gift starts with a friendly voice, not a login. Questions first? Just ask →
New phone? New computer? Don't spend a weekend fighting it.
Nearly 3 in 4 adults over 65 say they need help setting up new technology. That's exactly what this is: I unbox it, move everything over — photos, contacts, passwords, favorites — set it up safely, and then teach you until you're comfortable. Unhurried, in your home.
- $179 — one device, everything transferred & taught
- $279 — two devices in one visit (new phone + computer)
- $149 — member rate
A lifetime of photos — safe, organized, and shared.
The average phone holds ~2,400 photos — yet only about 1 in 3 people back them up, and nearly 30% have already lost treasured photos for good. One drop, one theft, one bad update.
The Starter Rescue — $249 flat: up to 3 hours in your home. We gather every photo from every device into one place, clear the duplicates, set up automatic cloud backup, create a shared family album, and I show you how it all works.
Add-ons: print & slide scanning (managed for you, at cost + $25 handling) · digital photo frame set up for the family — $99 · memorial & anniversary slideshows — $149.
Away for the season? Your home's tech shouldn't be a mystery.
A quarter of Sedona homes sit empty part of the year. Cameras go offline, Wi-Fi drops, smart locks misbehave — and nobody notices until you land. I watch it while you're away and have everything ready before you arrive.
Tech Watch — $79/mo
Monthly remote check of Wi-Fi, cameras, locks & thermostat · pre-arrival prep each season · priority on-call when you're in town.
À la carte
Pre-arrival "make it all work" visit — $129 · one-off remote check — $39 · Tech Watch Plus with a monthly in-person visit — $129/mo.
Who this is for
- Seniors who want a patient teacher, not a rushed technician
- Adult children who want someone trustworthy looking out for their parents
- Second-home owners who need a go-to tech person in Sedona
- Anyone tired of feeling talked down to
How it works
Tell me what's going on.
Or we handle quick things right over the phone.
We fix it together — and I make sure you understand it.
Where I help: Sedona · Village of Oak Creek · Cornville · Cottonwood · Camp Verde · the Verde Valley.
Common questions
How much does it cost?
$95 for the first hour of an in-home visit. Members pay $75 per extra visit — and $49/month covers unlimited quick help by text or phone, priority scheduling, and a quarterly check-up.
Do you come to me?
Yes — I come to your home anywhere in Sedona and the Verde Valley. Quick questions are often solved right over the phone or by text.
Will you explain things patiently?
Always. Plain English, your pace, no rushing, no judgment. I'm not done until it makes sense.
What's the (928) 399-7366 number?
Our smart help line — it answers 24/7 for quick questions and scam checks. For hands-on help, you book Thomas for a visit.
Can I buy this for my parents?
Yes! Gift memberships are prepaid bundles (3, 6, or 12 months) with a printable certificate and a personal welcome call to your parent. See gifts →
Ready for a tech buddy?
Book a visit, or just text the help line and see what it feels like to get a straight answer.