Your guests call Brooke. Not you.
It is 2:14 in the morning and the Wi-Fi is down. Right now that is your phone ringing, wherever you happen to live. Sedona Host Desk puts a 24/7 guest tech line in front of your property and a local person behind it — so the problem gets solved before it becomes a review.
📞 Call the guest line: (928) 399-7739 Ask about your property
Call it right now and pretend to be a guest — say “the Wi-Fi is out.” That is the actual line, not a recording.
The demo is the product. Dial it.
Most services in this business ask you to book a call to see a slide deck. This one has a phone number. (928) 399-7739 is the same guest tech line your renters would reach. Call and ask her anything a confused guest would ask — the Wi-Fi password, the TV inputs, where the lockbox is, whether checkout can be later.
Calls and texts, every hour of every night, without you being awake for it.
Not a setting we hope holds — a hard rule in her instructions. Anything about access reaches a human first.
Routine questions she just handles. A genuine emergency wakes a human — us first, then you.
She works from what you have told us about your property. What she does not know, she does not promise.
You own a Sedona rental. You do not live in it.
Your property has tech problems in a time zone you are asleep in. This covers the hours you cannot.
Too small for a management company taking a cut of every booking, too busy to be the help desk.
Guest messaging across a portfolio, handled per door. More on that below.
One bad night with the Wi-Fi outlives the guest who had it. Reviews are the whole business.
Priced per property. Month to month.
Guest-Ready Tech Setup
$299one-time · per property · stands alone
One visit. The whole property's tech gets checked, fixed and written down: Wi-Fi coverage in every room, the lock, the thermostat, the TVs and streaming logins. You get a printed and QR guest quick-guide that answers the questions guests actually ask.
No plan required. Many owners start here.
Host Care
$79/moper property
A monthly hands-on health check of the property's tech — Wi-Fi, lock, cameras, thermostat, streaming — so the things that fail quietly get caught between guests instead of during a stay. Priority same-day call-out at the $75 member visit rate.
24/7 Guest Tech Line
$149/moper property
Brooke answers your property's help number, day and night, by call and by text. Guests get walked through the ordinary problems. You get texted when something genuinely needs you.
Host Desk Complete
$199/moper property · both together
Host Care and the 24/7 Guest Tech Line bundled — the monthly check that prevents the problem, and the line that catches it when prevention was not enough. $228 if bought separately.
Three or more properties save 10%. Visits are $75 for plan members, $95 for the first hour otherwise, with no travel charge anywhere in the Verde Valley. Month to month — no contracts, ever.
Running five or more doors?
Then guest messaging is not a nuisance, it is a staffing line on your budget — and it does not scale by hiring another person to be awake. The whole stack can run behind your brand, per door, with your escalation rules and your name on the greeting.
Larger portfolios are worked out per door rather than off a price card. That is a conversation, and it is a short one.
Asked by every host, answered straight.
Can I hear the guest line before I buy anything?
Yes — that is the point. Call (928) 399-7739 and talk to Brooke exactly like a guest would. Tell her the Wi-Fi is out and listen to how she handles it. No form, no appointment.
Will she ever give a guest the door code?
No. She never gives out door codes on her own. That is a hard rule written into her instructions, not a setting we hope holds. Anything to do with access reaches a human first.
What is the difference between Host Care and Second-Home Tech Watch?
Second-Home Tech Watch looks after your own house while you are away, so it is ready when you arrive. Host Care looks after a property that paying guests use, so it is ready for the next arrival. Same price, different job — if you have both a second home and a rental, tell me and we will keep them straight. See Second-Home Tech Watch →
I have several properties. Is there a better price?
Three or more properties save 10%. If you are a property manager or co-host running a larger portfolio, the arrangement is different and worth a conversation rather than a price card — call and we will work it out per door.
Do I have to replace anything I already use?
No. Your listing platform, your lock, your thermostat, your internet provider all stay as they are. This sits on top of what you already have.
How fast can someone actually get to my property?
Host Care includes priority same-day call-out at the member visit rate of $75. Without a plan, a visit is $95 for the first hour. I live here — that is the whole reason this works.
Who am I actually hiring?
Thomas Karl. Sedona Tech Solutions is locally owned and run by one person who answers his own phone, and who has been on a roof in this town installing a replacement dish the day after a storm took one out. My story →
Call the line. Then decide.
Dial (928) 399-7739 and be a guest for two minutes. If she handles you well, she will handle them well — and you can stop being the one who answers at 2 a.m.
📞 (928) 399-7739 — the guest line Ask about your property
Or reach me directly: (928) 852-8873