Tech handled — so you can run your business.
A set number of priority hours each month, me on call, and problems handled before they slow you down. No tickets disappearing into a queue — you text, I answer.
One-off help is always available at $75/hour.
When something breaks, the clock is already running.
The IT department you can't hire for, either — you get someone already on call, priced by the month, no full-time hire required.
You know the drill when there's no one on call: the printer dies before a client meeting, the Wi-Fi drops mid-checkout, email quietly stops sending — and you're googling fixes at 9pm, waiting days for a callback, or explaining your whole setup to a stranger who's never seen it. Every one of those is time you meant to spend on your actual business.
A monthly plan trades that scramble for one number to call — someone who already knows your computers, your printer, your point-of-sale, and how you like things done.
Fewer fires — and a faster way out of the ones you get.
Plan clients go to the front of the line. You text the problem; I'm already on it while everyone else waits for a callback.
No re-explaining your whole system every time. I keep notes on your machines, logins, and quirks — so fixes are faster and nothing gets lost.
Backups checked, updates watched, security looked over — so the small stuff gets handled before it becomes a bad afternoon.
A flat monthly number, no surprise invoices, and plain-English notes on what got done. Cancel anytime.
Four sizes. Cancel anytime.
★★★★★ “Whether IPhone issues, practical AI help, organizing photos, digitizing old technology, or any other question, his can-do spirit and responsiveness is refreshing. I have a monthly support subscription, and am now tech-worry free.” — Scott B. · Google review
Starter
$100/mo2 hours · homes & solo shops
Essentials
$250/mo5 hours · steady support
Pro
$450/mo10 hours · priority response
Partner
$800/mo20 hours · your outsourced IT
What counts as support? Anything tech that slows you down: computers, printers, Wi-Fi, email, point-of-sale, backups, software questions, security checkups, new-device setup — remote or on-site.
Every plan: priority scheduling · unused-hour honesty (I tell you if a smaller plan fits) · plain-English reporting on what got done.
Built for people who'd rather not think about tech.
Point-of-sale, Wi-Fi, printers, email — the everyday tech your day depends on, kept quietly running.
A whole-home setup that just works — and one person to call when it doesn't.
Ministry tech without a full-time IT person — see the Church Suite for faith-specific help.
The details, straight.
Do unused hours roll over?
Hours are a monthly allowance, not a bank — they reset each month so your full priority block is always ready. If you're regularly running out, that's a sign a bigger plan or a one-off project fits better, and I'll tell you honestly.
Do you help remotely or come on-site?
Both. A lot gets solved remotely the same day; when it needs hands on the machine, I come to you across Sedona and the Verde Valley.
Is there a contract?
No. Every plan is month-to-month, cancel anytime. I'd rather earn the next month than lock you in.
How fast do you respond?
Plan clients get priority — I aim to reply the same business day, and usually much sooner. Urgent "we're down" issues jump the line.
What if I need more than my plan's hours?
Extra time is simply billed at the $75/hour rate. If it keeps happening, I'll suggest moving up a plan so you're not overpaying by the hour.
What counts as "tech support"?
Anything tech that slows you down: computers, printers, Wi-Fi, email, point-of-sale, backups, software questions, security checkups, and new-device setup — remote or on-site. If you're not sure, just ask.
Let's get your tech off your plate.
Start with a quick call — I'll learn your setup, tell you honestly which plan fits (or whether you need one yet), and you'll know exactly what happens next.