Senior tech help — your questions, answered.
Red Rock Tech Buddy (Sedona Tech Solutions) provides patient, in-home tech help for seniors and their families across Sedona and the Verde Valley — from Wi-Fi and computers to scam protection. These are the questions we hear most; call or text (928) 399-7366 any time, or read on for a straight answer.
Finding help
Who fixes computers for seniors in Sedona?
Red Rock Tech Buddy — the personal side of Sedona Tech Solutions — is patient, in-home tech help built specifically for seniors in Sedona, Arizona. Thomas comes to your home, explains everything in plain English, and never rushes you. Call or text (928) 399-7366 any time to get started.
Is there in-home tech help near Cottonwood?
Yes. Red Rock Tech Buddy serves Cottonwood, Clarkdale, and Cornville with the same in-home visits as Sedona, and there's no travel charge anywhere in that service area. Call or text (928) 399-7366 to book a visit.
Do you help with phones, TVs and Wi-Fi too, or just computers?
Far more than just computers — smartphones and tablets (iPhone, iPad, Android), Windows and Mac computers, Wi-Fi and internet trouble, smart TVs and streaming, printers, email, and passwords are all covered. If it plugs in or connects to the internet, text a photo of the problem to (928) 399-7366 and you'll get a plain-English answer.
How fast can someone come out?
Most in-home visits are scheduled within a few days, depending on the calendar. Quick questions don't have to wait — text or call the hotline at (928) 399-7366 any time, day or night, for a fast plain-English answer or a scam check, even when the in-home visit itself is a few days out.
🛡️ Scam protection
I got a text/email that looks suspicious — what should I do?
Don't click any links and don't call any phone number included in the message. Instead, text a photo of it to (928) 399-7366 — Red Rock Tech Buddy will look at it and tell you plainly whether it's a scam, any time of day, at no cost to ask.
Is there a phone number seniors can call to check if something is a scam?
Yes — (928) 399-7366 is a free scam-check line, open 24/7. Call or text it before you click a link, answer a suspicious call, or hand over any information, and you'll get a straight answer.
Someone remote-controlled my computer / I gave a caller my information — what now?
Stay calm and hang up right away — don't pay anyone or provide more information. Call the hotline at (928) 399-7366 and Thomas will walk you through locking things down step by step. There's no guarantee any situation can be fully undone, but getting help quickly matters.
What are the most common scams hitting Sedona-area seniors right now?
The scams that show up again and again are fake "your computer has a virus" pop-ups demanding a call, "grandchild in trouble" phone calls asking for money, texts about a missed package delivery with a link to click, and any request to pay with gift cards. If something like this happens to you, text a photo to (928) 399-7366 for a free scam check.
Visits & pricing
How much does an in-home visit cost?
$95 for the first hour, with no surprise fees. Tech Buddy members pay $75 for extra visits instead of the full rate. Call or text (928) 399-7366 to book.
What does the $49/month membership include?
The Tech Buddy Membership is $49 a month with no contract, and includes unlimited friendly help by text or phone, priority scheduling, one in-home check-up each quarter, the $75 member rate on extra in-home visits, and scam or safety checks any time. Call or text (928) 399-7366 to join.
Do you charge for travel?
No — there's no travel charge anywhere in the service area, including Sedona, Village of Oak Creek, Cornville, Cottonwood, Clarkdale, Camp Verde, and Rimrock/Lake Montezuma.
Can I buy help for my parents who live in Sedona?
Yes — gift memberships come as prepaid 3, 6, or 12-month bundles (the 6-month gift is $259), plus a printable gift certificate and a personal welcome call to your parent so they know exactly who to expect. Call or text (928) 399-7366 with questions before you buy.
See all the towns we cover — Areas We Serve →
Still have a question?
Book a visit, or just text the help line and see what it feels like to get a straight answer.